CF ChatterFix
Preventive Maintenance

Sortation Diverter Service

Sorters fail statistically rather than catastrophically. Read rates drop a fraction of a percent, diverters actuate slightly late, and mis-sorts climb — all of it invisible until someone looks at the jam counts by station.

Interval Quarterly
Est. Duration 3.0 hrs
Steps 5
Applies To Warehousing & Distribution

The Procedure

The steps ChatterFix schedules for this PM. Every step is a checkable item on the work order — a technician can speak their way through it without touching a keyboard.

  1. Clean photo-eye lenses and reflectors; verify alignment
  2. Cycle each diverter through full travel and time the actuation
  3. Inspect air lines and solenoids for leaks
  4. Verify scanner read rate against the expected baseline
  5. Review jam counts by station since the last service

Why This PM Exists

Sorters fail statistically rather than catastrophically. Read rates drop a fraction of a percent, diverters actuate slightly late, and mis-sorts climb — all of it invisible until someone looks at the jam counts by station.

What Skipping It Looks Like

Rising mis-sorts that get blamed on labelling or on staff, recirculating product, and eventually a jam rate that forces manual sortation.

Setting the interval

Quarterly. Dirty photo-eye lenses are the single most common cause of read-rate loss, so clean them more often than you service the mechanics.

Equipment This Covers

Common Questions

How often should this PM run?
Quarterly. Quarterly. Dirty photo-eye lenses are the single most common cause of read-rate loss, so clean them more often than you service the mechanics.
How long does it take?
Budget about 3.0 hours for a technician working to the standard procedure. ChatterFix uses that estimate for capacity planning, then learns your plant's actual time from completed work orders.
What happens if we skip it?
Rising mis-sorts that get blamed on labelling or on staff, recirculating product, and eventually a jam rate that forces manual sortation.
Can I use this checklist in ChatterFix?
Yes — this exact procedure ships in the Warehousing & Distribution industry pack. Pick your industry at signup and it is scheduled on the right assets automatically, with no configuration.

Related Procedures

Stop Retyping Your PM Library

This procedure — and every other PM for your industry — is already built into ChatterFix. Pick your industry and it lands on the right equipment, on the right interval, in about three minutes.